Privacy Policy
At India Tour Guide (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, use our car rental, chauffeur, and travel-related services, or interact with us in any way.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website or services.
Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Residential or Billing Address
- City, State, and Country
- Identity documents when required for vehicle booking or verification
- Driver details (where applicable)
Booking Information
- Pickup and Drop-off Locations
- Travel Dates and Timings
- Vehicle Preferences
- Booking History
- Travel Requirements
Payment Information
When you make a booking, payment information may be processed through secure third-party payment gateways. We do not store complete credit card, debit card, or banking details on our servers.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
How We Use Your Information
We use your information to:
- Process and manage vehicle bookings.
- Provide car rental and chauffeur services.
- Verify customer identity when required.
- Communicate booking confirmations and updates.
- Respond to inquiries and customer support requests.
- Improve our website and services.
- Send promotional offers, discounts, and service updates.
- Prevent fraud and unauthorized activities.
- Comply with legal and regulatory obligations.
Booking and Travel Services
India Tour Guide offers car rental, chauffeur-driven vehicles, airport transfers, outstation trips, local sightseeing tours, and customized travel solutions.
To fulfill your bookings, we may require certain personal information necessary for scheduling, vehicle allocation, driver coordination, and customer support.
Sharing of Information
We may share your information with:
Service Providers
- Chauffeurs and drivers
- Fleet operators
- Travel partners
- Payment gateway providers
- Technology and hosting providers
Legal Authorities
We may disclose information when required by law, court order, government authority, or law enforcement agencies.
Business Transfers
In case of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the transaction.
We do not sell your personal information to third parties.
Cookies Policy
Our website may use cookies and similar technologies to:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Enhance user experience.
You may choose to disable cookies through your browser settings; however, certain website features may not function properly.
Data Security
We implement reasonable technical and organizational security measures to protect your information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
While we strive to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill booking obligations
- Resolve disputes
- Meet legal and regulatory requirements
After the retention period, information may be securely deleted or anonymized.
Your Rights
You may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Update your information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw marketing communications
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review their privacy policies before sharing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Consent
By using our website and services, submitting booking requests, making payments, or providing personal information, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically.
Contact Information
India Tour Guide
Business Type: Car Rental & Travel Services
Services Offered:
- Local Car Rental
- Outstation Taxi Services
- Airport Transfers
- Chauffeur Services
- Corporate Transportation
- Holiday & Sightseeing Tours
Contact Us
Business Address
India Tour Guide
NEAR HDFC BANK, DGS GUEST HOUSE, POLICE CHAUKI, MEJA ROAD, PRAYAGRAJ, UTTER PRADESH PIN CODE_ 212303
Business Hours
Monday – Saturday
9:00 AM – 6:00 PM