Terms & Conditions

Welcome to India Tour Guide. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking or subscription.

1. Introduction

These Terms & Conditions govern the use of the India Tour Guide website, vehicle booking services, driver services, and car subscription services offered through our platform.

By using our website, booking a vehicle, or subscribing to any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Company Information

India Tour Guide operates as a travel and transportation service provider offering car rentals, chauffeur-driven vehicles, airport transfers, outstation travel, local sightseeing tours, and vehicle subscription services across India.

3. Eligibility

To use our services, you must:

Be at least 18 years of age.
Provide accurate and complete information during booking.
Possess valid identification documents when required.
Comply with all applicable laws and regulations.

4. Booking and Reservations

All bookings are subject to availability.
Booking confirmation will be provided via email, phone, or WhatsApp.
Customers must provide accurate travel details at the time of booking.
India Tour Guide reserves the right to refuse or cancel any booking at its discretion.

5. Car Rental and Subscription Services

Car Booking

Vehicles are provided based on the selected category and availability.
Similar vehicle models may be provided if the requested model is unavailable.
Rental charges include only the services specifically mentioned in the booking confirmation.

Car Subscription

Subscription plans are governed by the selected package duration and terms.
Subscription fees must be paid according to the agreed billing schedule.
Vehicle misuse, illegal activities, or violation of traffic laws may result in immediate termination of the subscription.

6. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR).
Prices may change without prior notice.
Full or partial payment may be required before service confirmation.
Additional charges such as tolls, parking fees, state taxes, permits, driver allowances, or extra kilometers may apply where applicable.

7. Cancellation and Refunds

Customer Cancellation

Cancellation charges may apply depending on the cancellation timing.
Refund eligibility shall be determined according to our Refund Policy.

Company Cancellation

India Tour Guide reserves the right to cancel bookings due to:

Vehicle unavailability
Natural disasters
Government restrictions
Safety concerns
Unforeseen operational issues

In such cases, customers will be offered an alternative arrangement or refund where applicable.

8. Customer Responsibilities

Customers agree to:

Treat vehicles respectfully.
Follow all applicable laws and traffic regulations.
Not use vehicles for illegal, dangerous, or unauthorized purposes.
Maintain proper conduct with drivers and company representatives.
Avoid smoking, carrying prohibited substances, or damaging the vehicle.

Customers shall be responsible for any damage caused due to negligence, misuse, or violation of applicable laws.

9. Driver Services

Where chauffeur services are provided:

Drivers shall follow the confirmed itinerary.
Working hours and night allowances may apply as per booking terms.
Customers must maintain respectful behavior toward drivers at all times.

10. Delays and Force Majeure

India Tour Guide shall not be held liable for delays, cancellations, or service interruptions caused by circumstances beyond reasonable control, including but not limited to:

Weather conditions
Natural disasters
Traffic congestion
Road closures
Government actions
Strikes
Public emergencies

11. Website Content and Intellectual Property

All content on this website, including:

Text
Images
Logos
Graphics
Videos
Design elements

is the property of India Tour Guide and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

12. Third-Party Services

Our website may contain links to third-party websites, hotels, attractions, payment gateways, or service providers.

India Tour Guide is not responsible for the content, policies, or services of third-party platforms.

13. Limitation of Liability

To the fullest extent permitted by law, India Tour Guide shall not be liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Travel disruptions caused by third parties
Customer negligence
Delays beyond our reasonable control

Our liability shall be limited to the amount paid for the relevant booking or subscription service.

14. User Conduct

Users shall not:

Provide false information.
Attempt unauthorized access to our systems.
Engage in fraudulent activities.
Use the website for unlawful purposes.
Disrupt the operation of the platform.

Violation of these terms may result in suspension or termination of services.

15. Privacy

Use of our services is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

16. Modifications to Terms

India Tour Guide reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website and services after updates constitutes acceptance of the revised terms.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of the website or services shall be subject to the exclusive jurisdiction of the courts located in [Your City, State, India].

18. Contact Information

For any questions regarding these Terms & Conditions, please contact:

India Tour Guide
Email: info@indiatourguide.com
Phone: +91 9721506350
Address: NEAR HDFC BANK, DGS GUEST HOUSE, POLICE CHAUKI, MEJA ROAD, PRAYAGRAJ, UTTER PRADESH PIN CODE_ 212303 services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.